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A professional shipping agent in Hong Kong can assist in determining how products will be delivered from the supplier to the client. They can tell you what shipping options are available and help you decide which is best for your product. They are people or businesses that arrange shipping for other people or businesses and transport goods from factories to markets or final sources of supply.

The main tasks of a shipping agent:

  • Product Packaging and labeling
  • Documentation
  • Assisting The Clients In The Process Of Shipping

In this article, we give you all the information you need to know about a shipping agent; what they do exactly, and why you should use their help while importing from Hong Kong.

Who is a shipping agent and what does it do?

A shipping agent in Hong Kong handles shipments, cargo, and other requirements in ports and harbors. A shipping agent knows shipping companies, shipping services, and their costs, helps clients with customs clearance; advises them on insurance, and assists the customer during the shipping process.

shipping agent in Hong Kong

The main responsibilities of a shipping agent  

Before choosing a shipping agent in Hong Kong, you must know what your agent is responsible for. That makes you evaluate them better and gives you more perspective on the whole process. Here you can have a look at what you must expect from your shipping agent in Hong Kong :

  • Working with clients to figure out the best shipping service based on price, efficiency, and the risks of damage or loss of the package
  • Getting rates from carriers and determining how much shipping will cost based on size, weight, distance, etc.
  • figuring out insurance requirements and making sure they are complied.
  • Keeping in touch with clients to ensure they know about any shipping delays or difficulties.
  •  Confirming and setting up shipment bookings with companies carriers like FedEx and DHL
  • Making sure shipments follow international rules by staying in touch with customs agents.

Shipping agents are also in charge of making sure the package gets to the destination on time and safely. On top of all this, they offer help throughout the transit.

You can ask an agent about the latest status of your shipment. They can give you a tracking number and a website where you can track it. You can also ask the agent to check it themselves. You can always find out what’s going on with your cargo, so you don’t have to be concerned about any risks.

What Are The Characteristics Of A Reliable Shipping Agent?

These are the most important things that make a good shipping agent stand out. Even when choosing a shipping agent in Hong Kong or global shipping services, you should ensure they have these main qualities:

Reliability Is The Key To The Business

Liability is the first and most crucial trait of a good shipping company. If you use the corporation, you should be assured that your products will be delivered on time and without any difficulty or trouble. These are international logistics companies that have been in the market for a long time and know the business inside and out. You can always count on their services, and they will help you ship things internationally in a smooth way.

A good shipping agent has to be trustworthy with the time and the safety of the goods. A reputable shipping company has enough experience and a good network to help you get your cargo from the factory to its final destination in the safest and easiest way possible.

Free Quotation for Shipment

When people look for a shipping service, most of them start with the price. Shippers get free quotes on their cargo, which helps them decide which option is best for them. A trustworthy and high-quality shipping agent will offer reasonable rates and services to support the quotations.

They use technology to figure out the rates, which is another important part of a shipping company. The main goal of the provider should be to find the best solution for the supplier at the best price.

the shipping company you choose should put the needs of its customers first. All major shipping agencies in the global shipping business work hard to make sure their customers are as happy as possible. This is the most important reason for their success. If you hire one of these major corporations, you will be satisfied with the quality of the service that you are receiving.

Customs Clearance

Chinese shipping agents know a lot about Hong Kong customs clearance and how they work. Because they know this process and have done it before, they can get through customs faster. Because of their knowledge, the whole process goes faster.

Because shipping agencies in China have been doing this for a long time, all of the steps have been refined and can be done quickly and easily. This could save a lot of time.

Proper Process of Documentation 

A professional shipping agent should be able to help clients quickly and accurately. This is because even a minor mistake can result in significant expenses. So, the company that ships the cargo should be able to manage the required documentation and get the shipment to the right place. Even though there are insurance policies for this kind of thing, making a claim could waste time, especially if you have time limits.

Top shipping companies are also licensed, insured, and certified, which is essential. This gives a company a good reputation. If a company isn’t permitted to do business, not only will the service provider have problems, but you won’t know if your goods will arrive safely. If anything bad happens, you won’t be able to take the problem anywhere. You should only work with company agents with licenses and insurance.

Various Shipping Methods

An expert shipping agent is also essential because it gives you choices. A good shipping company will always give you a lot of options. When a shipping company offers services, it can handle more of a client’s requirements under one roof. You should look for prepaid service, customs tariffs, and customized cargo solutions, among other things.

Communication And Tracking

You will need to work with a shipping agent who can always tell you where your shipment is. When you ship things overseas, you need to be able to talk to people. It lets you know how your cargo is being put together. You need to know your shipment status in real time and where it is right now. It gives you peace of mind and helps you understand that the products will get to you quickly and on time.

Proper Packaging Service

The company that takes care of your shipping needs should have good options for packaging. Packaging is a crucial component of shipping. Whether you decide to ship by sea, by air, or by land, the circumstances are often challenging. If your shipment isn’t packed well, it could get damaged. A reputable forwarder has a system for packing different products, especially fragile ones, that works well and is safe.

A high-quality shipping company will always have a framework for packing different kinds of goods, especially fragile ones, that is reliable and works well. When you choose a shipping company, you should make sure they know how to handle different kinds of goods and have done so before.

Good Network And Global Operation

Most importantly, your shipping service provider should have a good global shipping network. All of the best international shipping agents have a good shipping network that lets them send goods anywhere around the world. 

Again, if a company has been in the shipping business for a long time, it will have built up good connections around the world. So, if you want your goods to get to their destination on time, you should look for companies that have been in business for a long time and have a reliable global shipping network.

A reliable shipping agent should have a network of trustworthy agents and customs brokers. These agents should be in both the country of origin where the goods are made and the country of destination where they are being shipped to . If a shipping agent has a good network of agents and brokers, any problems with your shipment will be handled quickly and easily. It cuts down on shipping delays because it can be surprisingly expensive.


How to Find The Perfect Shipping Agent In Hong Kong?

So you are looking for an agent to assist you with your cargo shipping? With the rise of e-commerce, shipping agents have become essential players in the Hong Kong market. This is because they help customers ship their goods across borders and continents. They also help businesses save on logistics costs by providing services that are more efficient than traditional methods. 

Therefore, you must choose a reliable and experienced agent to help you with your shipment through the process with as few complications as possible.

Here we provide a list of what you can do to make this decision easier:

Is Your Shipping Agent in Hong Kong Licensed? 

The first and most appropriate thing to do is to check the license of the freight forwarder.

Don’t ignore this step as it seems too obvious. Your shipping agent won’t be responsible for any problems in the process if they are not registered or licensed legally.

Check The Records Of The Agent

Customers can leave their reviews on the website of the shipping agent , which is a good way for the company to know what customers are saying about them.

The company’s customer service is also crucial in terms of customer reviews. They should be able to answer questions and resolve any issues that customers may have.

Customers also leave their reviews on Facebook or Twitter sometimes. The company should be present on these social media platforms, allowing them to interact with customers and build their brand.

Consider The Website Of The Shipping agent’s Company

A good agent has a website with all the information that is needed in the field. They must have support, a quality business logo, and an email for business purposes. If the agent you are choosing is active on social media, it’s a very good way to evaluate them.

List of The Best Shipping Agents in Hong Kong

Do you want to send something from Hong Kong? Here, we listed some of Hong Kong’s best shipping agents and provided a short description, a list of their provided services, and an overview of the companies.


shipping agent in Hong Kong

DDPHK is an international freight forwarding company that began in 2012 in Hong Kong. By the time the company had helped international traders, it had grown into one of the most trusted brands among shipping agents in Hong Kong when it comes to international transportation and logistics.

The main office is in Hong Kong; With the help of its many specialists in more than 55 countries, it provides better logistics, expertise, and experience to customers.

The best-known freight forwarding agent is DDPHK.  Your requirements and deadlines will be met with DDPHK, a multilingual shipping company in Hong Kong, and its efficient logistics solutions. DDPHK offers cheap and international quality standards in freight forwarding and logistics.

You can use their assistance with international shipping and the laws that govern it. DDPHK’s services are not only about following the rules and going even further. DDPHK offers air freight, ocean freight, door-to-door, express courier, road freight, and rail freight from Hong Kong to any

Sales (whatsapp): +86-15602310708

Services that DDPHK offers: ocean freight, airfreight, customs clearance, warehousing, overseas shipping

CN Logistics

shipping agent in china

CN Logistics is a pioneering global provider of transport, shipping agent and logistics services. The company started its work in 2009. The company has hired employees from diverse countries, which makes the company a global player that provides logistics services globally. Its main business is air freight services for fashion products and fine wine. It focuses mostly on fashion, including both expensive and cost-effective luxury items. The company also collaborates with customers from 80 different countries. 

Services CN Logistics Offers: FCL, LCL, Inland Truck Freight, Air Freight, DDP service, express service, warehousing.

Address: Wo Yi Hop Road, Kwai Chung, New Territories, Hong Kong, 13/F., Park Sun Building

Nissin Transportation & Warehousing (H.K.)

When it started business in 1974, it moved equipment for Hong Kong’s facilities. Nissin offers its clients logistics services like air freight, sea freight, storage and distribution, domestic and cross-border trucking, rail transit, and moving services for homes in Japan and other countries.

Services provided by Nissin Transportation & Warehousing (H.K.):

  • China-Hong Kong transportation, 
  • customs supervised transportation, 
  • domestics distribution,
  • large machinery 
  • equipment delivery 
  • container transportation, Machinery
  • equipment moving-in out
  • exhibition cargos moving-in / out vacuum and wooden packaging

Address: 13/F, China Insurance Building, 48 Cameron Road, Tsim Sha Tsui, Kowloon, Hong Kong

General Cargo Asia


Owned and run by Germans. General Cargo Asia has been in business since 2005 and is based in Hong Kong. It offers air freight, ocean freight, rail transport, and express services. The company also has warehouses in Shenzhen and Hong Kong, and it ships both domestically and internationally.

General Cargo Asia offers: Ocean Freight FCL, Ocean Freight LCL, Air Freight, Rail Freight, and Warehousing.  

Address: Unit E, 22/F, Southeast Industrial Bldg, 611-619 Castle Peak Road, Tsuen Wan, Hong Kong

On Time

ontime 1

On Time was established in Hong Kong in 1995. In addition to traditional logistics company services, the company also provides quality services like shipping for clothes, fresh food, and larger items of industrial machinery.

For clothing, you have the option of shipping in bulk or shipping small samples. You can also send a different number of each series, a single piece of clothing, or clothes on hangers instead of flat packages.

On Time has an express service called “Hand Carry” service. This implies that On Time staff will personally travel with the customer’s goods as their luggage and literally hand-carry them to the customer’s doorstep, making sure that time-critical shipments arrive safely and on time.

At the moment, On Time has more than 50 offices in 16 countries, including Malaysia, Thailand, and Vietnam.

Services provided by On Time : Ocean Freight (FCL), Ocean Freight (LCL), Inland Truck Freight,Air Freight, Rail Freight, Customs Clearance, Warehousing.

Address: Unit 18, 1/F, Sino Industrial Plaza, 9 Kai Cheung Road, Kowloon Bay, Hong Kong

ESA Logistics (HK)


In 1995, ESA Logistics (HK) was started in Hong Kong. Its first job was to ship containers domestically and internationally. Today, the company has grown and transformed, and it is now one of the largest shipping companies in the region. It specializes in moving containers and doing combined transport around the world.

ESA has branch offices in major ports like, Ningbo, Qingdao, Shantou, Shanghai, and Shenzhen, where they offer a wide range of services.

Services ESA Logistics (HK) offers: FCL, LCL, Inland Truck Freight, Air Freight, Truck Freight, Custom Clearance, Warehousing.

Address: 23/F, Fun Tower, 35 Hung To Road, Kwun Tong, Hong Kong

China Freight (Hong Kong)

China Freight (Hong Kong) was started in 1995, and its head office is in Hong Kong. It also has offices in Guangzhou and Shanghai. As an international shipping company and broker, China Freight handles air and sea freight, as well as imports and exports shipments from and to all over the world.

The company has a huge number of automated systems and global connections in more than 155 countries that make air, sea, and rail freight services affordable.

Services China Freight (Hong Kong) Offers: FCL, LCL, Truck Freight, Air Freight, Warehousing.

Address:Tower 2, Magnet Place, 38-42 Kwai Fung Crescent, Kwai Chung, OffersHong Kong

Jet World Logistics


Jet World Logistics (HK) was started in 2012 in Hong Kong as a comprehensive logistics management company that provides integrated shipping services to many companies in China and worldwide.

The company provides various services, including sea freight, consolidation, logistics solutions, stock control, customs declaration, project handling, and more.

Services China Freight (Hong Kong) offers : FCL, LCL, Air Freight, Customs Clearance, Warehousing.

Address: Mezzanine Floor, Ground Level, Express Center, Super Terminal 1, Hong Kong Int’l Airport, Hong Kong

Tomax Logistics

tomax 1

In 2004, Tomax Logistics began. The company has branches in Melbourne, Shanghai, and Seattle, but its main office is in Hong Kong. Tomax offers many services, including sea and air freight, customs clearance, import and export, shipping, warehousing, tracking cargo, and purchasing agency services.

services Tomax Logistics offers :  FCL, LCL, Air Freight, Customs Clearance, Warehousing.

Address: 3/F, David House, 8-20 Nanjing Road, Kowloon, Hong Kong

Links provides

Links provides services to help companies outsource their payments in Hong Kong, Malaysia, and Mainland China. China, Taiwan, Vietnam, Thailand, Japan, Korea, New Zealand, Australia, Philippines, Cambodia, and Macau.

Free up your resources so that you can focus on what your business does best. With 20 years of HR experience in Asia, they can assist you in optimizing your business operations and helping your business grow.

Services Links provides Offers: HR outsourcing, HR technology

Address: Wyndham Place, 40-44 Wyndham Street, Central Hong Kong

UK Freight Express (HK) Ltd

uk freight

UK Freight Express (HK) Ltd. is an international freight forwarder based in Hong Kong that offers professional international shipping services through a network of branches and representatives worldwide. It has offices in Hong Kong and Shanghai, as well as a large network of agents in Asia, the Middle East, and other parts of the world.

Services UK Freight Express (HK) Ltd Offers: Air freight, sea freight, warehousing. 

Address:  Blk B, Wah Mow Fty Bldg, 202-204 Choi Hung Road, San Po Kong, Kln, Hong Kong


shipowner 1

In 1957, the Hong Kong Shipowners Association was established. Their goal was to give shipowners who lived in Hong Kong a platform to speak. In the past 63 years, the association has grown to become one of the world’s biggest shipowners’ associations. Its members own, manage, or run a fleet of ships that can carry a total of more than 200 million deadweight tons annually.

The services that the Hong Kong Shipowners Association provides are: overseas shipping, sea freight, and warehousing.

Address:Queen’s Center 58 Queen’s Road East Wan Chai, Hong Kong 

Wah Kwong

Wah Kwong was started in 1952. It had been in the shipping business in Shanghai before moving to Hong Kong in 1948.
As a result of industrialization, world trade grew after the end of the Second World War, which opened up many opportunities for shipowners.

Tel: +852 2863 5333


Services Wah Kwong Provides: Ocean freight, air freight, truck freight, rail freight, customs clearance, warehousing, etc.

Airtack Freight

Airtack Freight has been a Hong Kong shipping company since 1986. Now, the company has two branches in Guangzhou and Shanghai.

It works long-term partnerships with many airlines like Thai Airways, Swiss Air, Saudi Arabian Airlines, Cathay Pacific Airways, Turkish Airlines, Dragon Air, and Qatar Airways.
With a network of agents worldwide, the company has expanded business all over the globe. It handles a variety of products like clothes, small electronics, machine tools, mobile phone accessories, watches, and cosmetics.

Services Airtack Freight Provides: Ocean freight, air freight, truck freight, rail freight, customs clearance, warehousing, etc.

Address: Ching Cheong Ind’l Bldg., 1-7 Kwai Cheong Road, Kwai Chung, Hong Kong.

Allied Moving Services Hong Kong

Allied has more than 600 branches in over 40 countries and has become one of the most prominent moving companies. Every year, it helps with more than 50,000 international moves. Allied has been a shipping company in Hong Kong since 1984. 

Services Allied Moving Services Hong Kong Offers: overseas and domestic vehicle shipping, Warehousing, insurance, pet relocation.

Tel: (852) 2736 6032

Why do you need a shipping agent in your shipping process?

When you use the help of a reputable shipping agent in Hong Kong, there are many services that they offer that make the shipping process safer for your goods, easier and faster. For example, after buying your products, you can stock them in their warehouse, and they can send them safely to the port. 

They help you with the paperwork for customs clearance and with the connections they have. They also make the whole process cost less for you in the end. In the following list, you can see a list of the advantages of having a reliable shipping agent in Hong Kong : 

Specialized Service

As a foreign company, you may find it hard to search for a quality, reliable shipping line. Especially if you need to handle it every day. by hiring a good shipping agent, you save a lot of time and money as they handle things like finding a good shipping line and offering the best solution for each upcoming problem.

Better Price 

A good shipping company will rent space from the carrier at a cheaper price than the direct supplier and then sell it to you at a better rate than if you booked directly with the ship. Therefore, you can get more out of them for less money!

Fast shipping times and real-time tracking

With a freight company, you don’t have to worry about getting your goods to the destination or keeping track of the cargo. Your shipment will be forwarded in less time because they know the area well and know how to get your parcels to you quickly. For your reassurance, they will also keep you up to date on how your packages are moving.

customs clearance

For someone who has never imported or exported before, the number of documents needed for customs clearance can be overwhelming. The paperwork needs to be filled out correctly according to the rules of the country of destination. Otherwise, the delivery could be delayed or you may have to pay extra fees. A good freight forwarder can take care of all of these needs well.

How to Get the Best Shipping Quote from a Shipping Agent?

To get the best freight quote possible, you need to do more than just put the weight and dimensions of your shipment on a freight provider’s website. There are many ways to compare shipping rates to find the best one, but getting a precise quote depends on a lot of different factors:

Choose a proper agent

With the right shipping provider, it’s easy to get quotes and ship freight. You can go straight to a shipping carrier to get a quotation, or you can use a freight broker or an online broker website that lets you compare rates from various carriers. In any case, you want to ensure that you get a low price and that your freight is in the best condition.

Most freight brokers and freight exchanges will give you free quotes, so it doesn’t hurt to look around to see who will provide you with the lowest price.

Get detailed information about the shipment

Now that you have decided where to get a freight quote, you’ll need to give them detailed information about your shipment. Accuracy is the most important thing. If you give the wrong information about the weight, dimensions, or number of items being shipped, you may end up paying more than what you expected.

Last Word

As you can see in this article, getting help from a shipping agent in Hong Kong helps you make the import or export easier, faster, and safer as they are more familiar with the environment, rules, and carriers in HK. The other important thing you should consider as much as finding your desirable shipping agent is getting the best quotation possible. The point at this stage is that you should be specific about the cargo information that you are providing to get the quote. To avoid any further problems or unexpected rises in costs, you should be clear about the weight, size, and method of shipping.

We suggest. First, you use free quotations and consult of our specialists in DDPHK and leave the complicated arrangements of the shipping to us; we can pick up the goods from the factory of your manufacturer and deliver them to your door. And you don’t have to be concerned about a single thing!

Why Do You Need A Shipping Agent In Hong Kong?

Shipping agents ensure processes go smoothly and work with the port operators to set up customs paperwork and waste declarations. They also update you and report the port call or cargo operation in real-time tracking to the owner or charterer. they

What Are The Main Factors That You Should Look For In a Good Shipping Agent?

Make sure the agent you choose has been in the business for at least a few years. Check if they are licensed; they must have a good network of agents in the industry to do the paperwork correctly, especially in customs clearance.

How to Get The Best Shipping Quote ?

Try to give the specific weight and dimensions of the cargo to the agent. Determine the shipping method that you’d prefer and the shipping term that you are using, like FOB or EX-work term, and ask your agent to finalize the price and inform you if there is an additional cost.

What Services Does a Good Shipping Agent offer?

A good shipping agent offers Free quotation, customs clearance, various shipping methods, real-time tracking of the cargo, having a global network and operation, etc.

What is the role of a shipping agent?

Shipping agents are the people who help in the process of shipping a product. They can handle anything from packaging to handling customs clearance.
A shipping agent is a person who works with freight companies and helps in the process of transporting goods internationally or domestically. They are responsible for handling anything from packaging to customs clearance, and they work closely with the customer to ensure that the process goes smoothly.

What are the different types of shipping agents in Hong Kong?

Shipping agents in Hong Kong are classified into four main types. They are:
1) Shipping agent
2) Forwarding agent
3) Freight forwarder
4) Air carrier

What types of companies use shipping agents in Hong Kong?

Shipping agents in Hong Kong are highly competitive and the cost of working with them can vary. This is because they have to cover their own expenses, which include a rent, insurance, and office space.
The cost of working with a professional shipping agent in Hong Kong varies and depends on the size of your shipment, the type of service you want, and your location.

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